Terms and conditions

Igo welcomes you to its website. In this document, “website” refers to all online properties and their domains. Please read these terms of use carefully before using the website or the services it offers. By accessing or using the website and its services, you agree to be bound by these terms in their entirety. If you do not accept these terms of use, you must not access the website or download any of its content.

Ownership / Restrictions on Use

Igo owns and operates this website. All content, data, graphics, photographs, images, sounds, videos, software, trademarks, service marks, trade names, and other information (collectively referred to as the “Content”) on this website are the property of Igo, its affiliates, and/or third-party licensors. The Content is protected by Canadian and international copyright and trademark laws.

Except as expressly permitted herein, you may not modify, copy, reproduce, publish, display, transmit, distribute, screen, perform, transfer, or sell any Content or create derivative works from it without prior written consent from Igo. You may download, print, and reproduce the Content for your personal informational use, provided that you retain all copyright and proprietary rights notices and cite the original URL. Any reproduction of Content in multiple copies for resale or distribution is strictly prohibited without prior written permission from Igo. If you wish to obtain written authorization to reproduce Content, please contact us by email.

Unless otherwise stated, our website is intended for personal, non-commercial use only. It is designed to inform and entertain you.

Accuracy of Information

Even though Igo takes all reasonable measures to ensure the accuracy of the information on this website, it does not guarantee that the information or materials provided are up-to-date, accurate, error-free, or complete. Igo assumes no responsibility for any errors or omissions in the content of this website, including inaccuracies in product descriptions, pricing, or availability. Igo reserves the right to correct, modify, or update the information displayed on this website at any time without prior notice. The only remedy available to you for a purchase made through our website is to return the product for a full or partial refund, as outlined in the Return Policy.

Modifications to Information on Our Website

The dates of offers, prices, or availability of items on our website may change without notice. We make every effort to display only available products and to regularly update our inventory. However, it is possible that an item, size, or colour may be out of stock at the time you place your order.

Once your order has been processed, you will receive an order confirmation that includes the estimated delivery date, product availability, and the price of each item ordered. Occasionally, we may need to cancel an order placed on our website, for example, if the ordered items cannot be shipped due to unforeseen circumstances.

While we strive to meet your needs, we reserve the right to correct any inaccurate prices or product descriptions and to cancel or refuse orders containing incorrect pricing or descriptions. These corrections may be applied even after an order has been accepted.

Sales Tax

In Canada, Igo collects sales tax on products ordered through this website. The applicable sales tax rate depends on the shipping address of the order. A 5% Goods and Services Tax (GST) is applied to all orders in all provinces. Additionally, a 9.975% Provincial Sales Tax (PST) is added to all orders shipped to Québec.

Registration and Passwords

To access certain parts of the website, you may be required to complete an online registration form. By using this website and its services, you agree to provide truthful, current, complete, and accurate information as requested in the registration form. You also agree to update your registration information whenever there are changes to the details you have provided.

User Conduct

You may have the opportunity to upload, post, display, or otherwise share information, ideas, and opinions on the website through product reviews, responses, comments, or other user-generated content (collectively referred to as “User Content”).

By choosing to access the website and/or submitting user content, you agree to comply with all applicable federal, provincial, territorial, and other laws and regulations, as well as these Terms of Use and any rules that may be published from time to time by Igo.

User Content

You assume full responsibility for all user content that you upload, post, display, or link to (hereinafter referred to as “post”) on or through the website. You may not post any user content on the website that you did not create or do not have permission to post.

Product Reviews

Igo strives to provide the public with high-quality and honest product reviews that uphold the highest standards of integrity. We encourage respectful and truthful communication. Therefore, in addition to complying with the Code of Conduct, by submitting a product review, you agree to the following:

  • You will not post a review for a product that you do not own or have not used.
  • You will only post one review per product, unless you are providing new and relevant information.
  • You will not use insults, personal attacks, or inflammatory language in your review.
  • You will not post a review if you are an employee (or a family member of an employee) of the product manufacturer or a competitor.

 

You also acknowledge and agree that Igo is under no obligation to publish product reviews submitted to the website and may edit or remove them at its sole discretion.

Links

Our goal is to enhance your experience and that of our visitors on our website. For your convenience, our website may provide links to third-party websites that are neither owned nor operated by Igo.

Please note that websites linked from our platform are independent of Igo, and we have no control over their content. As such, Igo cannot be held responsible for the accuracy, relevance, or completeness of the information contained on these external websites and does not provide any guarantees or assurances regarding them.

We welcome any feedback you may have regarding the external links provided on our website.

Disclaimer / Limitation of Liability

While we make every effort to update and maintain the content of the website, errors and/or omissions may occur.

THEREFORE, THIS WEBSITE, INCLUDING ITS CONTENT AND SERVICES, IS PROVIDED “AS IS” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. IGO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IGO DOES NOT WARRANT THAT THE FUNCTIONS OF THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

UNDER NO CIRCUMSTANCES SHALL IGO BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS WEBSITE, ITS CONTENT OR SERVICES, OR THE INABILITY TO USE THEM, EVEN IF IGO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY PROHIBIT THE LIMITATION OR DISCLAIMER OF LIABILITY FOR INCIDENTAL OR INDIRECT DAMAGES, IN WHICH CASE THE ABOVE LIMITATION OR DISCLAIMER MAY NOT APPLY TO YOU.

Indemnification

By using this website, you agree to indemnify and hold harmless Igo, its affiliates, members, officers, employees, agents, and licensors from any and all losses, expenses, damages, claims, fines, penalties, costs, and liabilities (including reasonable legal and accounting fees) arising from:

  • Any content (including user content) that you (or anyone using your password or username) submit, post, transmit, or make available to visitors on the website;
  • Your (or anyone using your password or username’s) use of the website, your connection to it, or any alleged violation of these terms of use, including but not limited to the code of conduct;
  • Your failure to comply with any applicable law or infringement of a third party’s rights.

Privacy of Personal Information

Igo respects your right to privacy regarding your personal information. Please refer to our Privacy Policy for more information on how we collect, use, disclose, and otherwise manage your personal data.

Modifications and Termination

Igo reserves the right, at any time and from time to time, to modify or temporarily or permanently discontinue the website (in whole or in part) with or without notice. Additionally, Igo reserves the right to amend these terms of use at any time by posting an updated version on the website.

It is your responsibility to review the terms of use regularly, including checking the “last updated” date at the bottom of this document. Continued use of the website after any such modifications signifies your acceptance of the updated terms, and maintaining access to the website serves as consideration from Igo to you.

Your sole remedy if you are dissatisfied with (1) these terms of use, (2) our policies or practices regarding the operation of our website, or (3) any content accessible on the website is to stop visiting and using the website.

Trademarks

Unless otherwise stated, all trademarks and service logos displayed on our website are subject to the intellectual and commercial property rights of Igo or their respective owners.

Notice

Notices may be sent to you via email, postal mail, or—if there are changes to these terms of use or the services offered through the website—by displaying notices or linking to such notices directly on the website.

 

If you have any questions or comments regarding these terms of use, please contact us:

Maxime Mathieu

VP, Growth Strategy, Innovation & E-Commerce

maxime.mathieu@igopro.ca

igopro.ca

6035 Chemin Saint-François, Saint-Laurent, QC H4S 1B6

Last updated: February 3, 2025